Via — your words, encrypted in Europe.

Made in Europe

Different languages.Shared values.

Your private life is none of our business.

Because real privacy means nobody can read your messages, even if someone tries to make us.

End-to-end encrypted.

Your messages are encrypted before they leave your device. Only you and the people you send them to can read them.

A Via conversation with a delivered message

Your history stays on your device.

Once delivered, your messages are removed from our servers and stored on your phone.

The Via message list

Built in Europe.

We believe privacy is a right, technology should serve people, and no company should hold unchecked power over our private lives.

The Via contacts screen

Europe is not just our market. It is our home.

Via is built here to defend what we believe Europe stands for: privacy, dignity, freedom, and accountable technology.

Ljubljana, Via HQ

ViennaBerlinParisMadridRomeAmsterdamBrusselsCopenhagenStockholmOsloHelsinkiWarsawPragueBudapestBucharestZagrebAthensLisbonDublinBratislavaTallinnRigaVilniusSofiaBelgradeLuxembourgBernLondonVallettaReykjavikSarajevoPodgoricaSkopjeTiranaChisinauKyivMunichHamburgMilanBarcelonaLyonPortoGothenburgKrakowNaplesManchesterRotterdamValenciaSevilleBolognaGdanskBordeauxMarseilleAntwerpZurichThessalonikiClujTampereBergenTromsoSplitGrazTriesteSalzburgLjubljana

Questions, answered.

Why Via?

Because we think Europe should build its own technology rather than rent it, and private messaging is a good place to start. Most of us depend every day on platforms built elsewhere, around values and business models that are not our own.

So privacy is Via's foundation rather than one of its features: messages are end-to-end encrypted, your history stays on your phone, and we keep only what the service needs to run. We are four people from Slovenia paying for it ourselves, and we are not building an advertising platform.

What does end-to-end encryption mean?

Your messages are encrypted on your phone before they are sent. The keys needed to unlock them are generated on your device and securely shared only with the devices of the people in the conversation. Via's servers deliver the encrypted messages, but never receive the keys needed to read them.

What data does Via keep?

Via stores a small amount of metadata needed to make the service work, such as account and device identifiers, message-delivery information, limited information needed to operate groups, and a hashed version of your phone number.

A hash is a one-way transformation of your phone number into a code that cannot simply be read back. It lets Via recognise matching accounts without keeping phone numbers in plain text. This means your phone number cannot be directly read from Via's stored account data and remains private.

If you delete your account, your account data is deleted from Via's servers and your Via data is removed from your phone. Two things outlive it: messages you have already sent stay queued until the recipient's device collects them, and records such as an abuse report keep the retention periods in the Privacy Policy. Messages already delivered to other people will remain on their devices.

Where are my messages stored?

Once delivered, your messages are removed from our servers and stored only on your phone. Messages waiting to be delivered may remain temporarily on our servers, but they are end-to-end encrypted and unreadable to Via.

This provides stronger privacy, but it also means there is currently no cloud backup of your message history.

Where will Via be launched?

Via launches across the European Union first, so you can download it in any EU country. Accounts are verified by phone number, and for now that number has to carry an EU country code — so you will need one to sign up. We plan to open Via up beyond the EU as it grows.

Where do we stand on EU Chat Control?

We are pro-European, and not decoratively so. Via exists because we believe Europe should build and run its own digital infrastructure rather than rent it, and that organising at a European scale is worth doing.

Chat Control is not that. We think it is a bad law. Searching through private messages in case someone has something to hide treats every European as a suspect, and we do not believe it would make our societies safer.

It is also incompatible with how Via is built. There is no way to hand a public institution a readable copy of your messages and still call those messages end-to-end encrypted — a door we can open is a door we can be ordered to open. If Chat Control passes and we were compelled to decrypt our users' messages, we would shut Via down rather than comply.

What kind of files can I share?

Images, for now, and they are end-to-end encrypted like everything else you send. Support for other kinds of files is among the updates we want to introduce next.

Can I make voice or video calls?

Not yet. We are beginning with private messaging to see whether people want a European service like Via. Voice and video calls are among the updates we want to introduce next.

How large can a group be?

A Via group can currently have up to 25 people.

Is Via available on desktop or the web?

Not yet. Via is launching on mobile first, with desktop and web versions coming in a future update. You'll be able to continue your conversations across devices while keeping the same end-to-end encryption.

Can I use Via on multiple devices?

For now, your Via account can be active on one phone at a time. Multi-device support is coming in a future update, allowing you to securely link additional devices while keeping your conversations end-to-end encrypted.

How old do you have to be to use Via?

Via is for people aged 16 and over. You give your date of birth when you create an account, and it is used to check that — Via does not show it to anyone else.